Privacy Policy

1. Introduction

True Guard Roofing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at trueguardroofing.com or contact us for roofing services.

2. Information We Collect

Information you provide directly:

• Name, phone number, and email address when you submit a contact or quote request form
• Details about your roofing project or property
• Communications you send us by phone, email, or form

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website or search terms used to find us

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide roofing estimates
• Schedule appointments and communicate about your project
• Send you information about our services if you have requested it
• Improve our website and customer service
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business (subject to confidentiality agreements)
• Law enforcement or government agencies when required by law
• Parties involved in a business transfer or acquisition

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [email protected] or call 1(866) 589-7055.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: